Frequently Asked Questions

VizIQ is an AI-first content automation platform for eCommerce. We help brands, retailers, and marketplaces generate and enhance high-quality product visuals at scale—without photoshoots or 3D models.

Traditional photography requires physical shoots, logistics, and long timelines. VizIQ uses AI to create and enhance product visuals in minutes—so teams move faster and publish more content with less effort.

VizIQ works best for furniture, home decor, lighting, rugs, wall art, bedding, and other products where shoppers need context, scale, and style to feel confident.

No. VizIQ works with standard 2D product photos. You don't need CAD files, 3D models, or special asset pipelines.

Most generations complete in under 15 seconds. Higher-resolution outputs typically complete in under 30 seconds.

Many teams use VizIQ to cut production time by ~95% and reduce photography-related costs by 90%+ (results vary by workflow and catalog size).

VizIQ supports high-quality outputs suitable for eCommerce and marketing. 1K, 2K, and 4K options are available (credit usage depends on resolution).

You do. You own the images you generate and can use them commercially across your site, marketplaces, ads, email, and social.

The VizIQ Platform is the full system for creating and deploying product visuals: Studio (generate), Enhance (improve), View (in-room preview), and Flow (automation) — designed to work together in one pipeline.

VizIQ is commonly described as AI-first content automation and AI catalog enrichment. Some teams also view it as an AI-first Product Experience Management (PXM) layer because it turns basic product data/images into experience-ready content.

VizIQ is an enrichment layer between your product catalog and your selling channels. It helps you generate, improve, and distribute visuals faster—without replacing your store platform or catalog source of truth.

Typical flow: product photo → Studio lifestyle scenes → Enhance cleanup/upscale → View previews → Flow automation → export to your catalog workflow and channels.

Consistency comes from starting with clean product inputs and using repeatable style direction across prompts/settings. Teams often standardize rooms, lighting, and brand aesthetics for a consistent output library.

Yes. VizIQ is built for batch processing and automation. A conservative baseline is hundreds of products per hour depending on pipeline steps and output resolution.

Agentic Commerce refers to VizIQ's autonomous AI pipelines that operate 24/7 to generate, enhance, and deploy product visuals across your catalog. Unlike manual workflows, agentic systems handle repetitive tasks automatically while following your brand rules and compliance requirements.

VizIQ's agentic workflows can automate: new SKU processing from upload to publish, catalog compliance scanning and remediation, seasonal campaign asset refreshes, low-performing product creative optimization, and vendor onboarding asset generation. All with configurable triggers and approval gates.

VizIQ includes multiple safeguards: brand rule enforcement, policy filters for compliance, optional human approval workflows, comprehensive audit logs, and role-based access control (RBAC). You maintain full control over what gets published.

VizIQ Studio generates photorealistic lifestyle images. Upload a product photo and choose a style/scene—Studio creates realistic in-room visuals in seconds.

Upload a product image, choose (or describe) the room, style, and lighting, then click Generate. You can create multiple variations for different channels and seasons.

Clean product images with clear edges work best. Transparent PNGs are ideal, but high-quality JPG/PNG with clean backgrounds also work well.

In VizIQ you don't need to know the syntax of Prompting. But rather choose from wide range of optional parameters that are later translated to a prompt behind the scenes. Be specific about room type, style, lighting, and mood and it will affect the result.

Yes. Create multiple room types, styles, and lighting variations for A/B testing, seasonal updates, and multi-channel campaigns.

Studio produces photorealistic results that can look indistinguishable from professional photography when the input image is strong and the scene direction is clear.

You can guide placement and composition through your prompt and scene direction. Advanced placement controls may be available depending on your plan and workflow.

Yes. You can generate patios, balconies, gardens, poolside, and other outdoor environments for outdoor products.

Credits are based on output resolution: 1K = 1 credit, 2K = 2 credits, 4K = 3 credits.

If a generation fails due to a provider/system error (for example, the model fails to return an output), we don't charge credits for that failed attempt.

VizIQ Enhance is our AI-powered content generation tool that creates compelling product titles, descriptions, and metadata from your product images. It transforms basic product data into SEO-optimized, conversion-focused content for e-commerce listings, marketplaces, and catalogs.

Enhance generates complete product content including: compelling product titles with target keywords, SEO-optimized descriptions, smart alt-text for accessibility, intelligent category and tag suggestions, structured data markup (Schema.org/JSON-LD), and multi-language translations.

Our AI analyzes your products and generates keyword-rich titles and descriptions optimized for search engines. It creates proper alt-text for images, adds structured data markup for rich snippets, and ensures all content follows SEO best practices—driving more organic traffic to your listings.

Yes! VizIQ Enhance is built for the AI era. Generated content is structured for both traditional search engines AND AI-powered shopping assistants like ChatGPT, Google SGE, and Perplexity. We use semantic markup and clear, factual descriptions that LLMs can easily parse and recommend.

Absolutely! Enhance supports multi-language content generation, allowing you to create localized product titles, descriptions, and metadata for international markets. Expand your reach without hiring translators or native copywriters for each region.

JSON-LD is structured data markup that helps search engines understand your product information. Enhance auto-generates Schema.org-compliant JSON-LD for products, including name, description, price, availability, and reviews—improving your chances of rich snippets in search results.

Enhance uses AI to analyze product images and existing data to suggest relevant tags, categories, and attributes. This improves product discoverability in search and filtering, helping shoppers find your products faster.

Yes. Upload your entire product catalog and generate titles, descriptions, and metadata at scale. Batch processing is available on all paid plans with higher throughput on Pro and Enterprise tiers.

Most single-product content generation completes in 5-15 seconds—including title, description, tags, alt-text, and JSON-LD. Batch processing can handle thousands of products per hour.

VizIQ View lets shoppers visualize a product in their own room using their phone camera or a room photo—no app download required.

Customers click "View in Your Room," capture or upload a room image, and VizIQ places the product into the scene with realistic perspective.

No. VizIQ View is camera-based visualization in the browser. We focus on realistic placement and scale without positioning VizIQ as an AR platform.

No. View works from your existing 2D product photos—no 3D assets required.

View aims for realistic scale and placement based on the available inputs. For best accuracy, use correct product dimensions and high-quality product imagery.

No. Room photos are used to generate the visualization and are not stored by VizIQ.

Better visualization typically improves buyer confidence, which can lift conversion and reduce returns. Some teams report lifts (for example, around 27%), but results vary by category and traffic mix.

View can be added via a simple embed/button integration. Shopify workflows are supported today, with a native Shopify app planned for release soon.

Credits are based on the output resolution: 1K = 1 credit, 2K = 2 credits, 4K = 3 credits.

VizIQ Flow automates catalog-scale visual production. You define a pipeline and process large batches of products with consistent outputs.

Flow is ideal for teams managing large catalogs (hundreds to thousands of SKUs) who need repeatable, scalable content production.

A pipeline is a sequence of steps (generate lifestyle, enhance, upscale, export). Flow runs that pipeline on your selected products automatically.

A conservative baseline is hundreds of products per hour, depending on pipeline steps and output resolution.

Yes. You can run pipelines on demand and schedule recurring runs for new products, refreshes, or catalog updates.

Flow logs failures, retries when appropriate, and lets you re-run only the items that failed—so large batches keep moving.

Flow provides job status and success/failure visibility for batches so teams can track progress and outcomes.

Yes. You can structure pipelines to produce different versions per channel (site, marketplaces, ads) using consistent templates and settings.

Flow supports batch export workflows and, depending on plan, API-based workflows to connect outputs to your catalog and listing processes.

VizIQ uses a credit-based system. Each AI action consumes credits mainly based on output resolution and complexity.

Credits are used for AI-powered media generation and enhancements. Each action costs credits based on output resolution and complexity.

Standard includes 150 credits/month, Pro includes 500 credits/month, and Business includes 1400 credits/month. Monthly credits reset each billing cycle and do not roll over.

No. Monthly plan credits reset each billing cycle and do not roll over.

Yes. You can purchase top-up credit packages anytime when you need more capacity.

Yes. Top-up credits remain valid for 90 days (3 months) from purchase.

Credits are based on output resolution: 1K = 1 credit, 2K = 2 credits, 4K = 3 credits.

Yes. Annual billing is available and can save up to 25% compared to monthly billing (as shown on the pricing page).

Currently we accept major credit cards processed securely via Stripe.

If a generation fails due to a provider/system error (for example, the model fails to return an output), we don't charge credits for that failed attempt.

If the attempt is blocked by policy or fails due to invalid inputs, credits may still be consumed because compute was used for the attempt.

VizIQ supports Shopify and Amazon workflows today. For other platforms, we offer export workflows and API access on higher tiers. Native Shopify App Store listing coming soon.

VizIQ supports Shopify and Amazon workflows today. For other platforms, we offer export workflows and API access on higher tiers. Native Shopify App Store listing coming soon.

Today we support Shopify, Mirakl and Amazon workflows. For other platforms, we can support API/export workflows depending on your plan and setup.

Not yet. Shopify workflows are supported today, and a native Shopify App Store listing is planned for release soon.

Amazon workflows typically use exports and, depending on plan, API-based workflows to apply VizIQ visuals to your listing process.

Yes. API access is available on higher tiers for automation and custom workflows.

VizIQ supports common formats including PNG, JPG, and WebP for both input and output.

You can import products via CSV/XLS workflows or batch uploads, then run actions across your catalog.

Today, VizIQ processing runs in North America.

Go to viziq.co and join the waitlist or sign up when access is available. Once your account is active, you can start generating visuals right away.

Use "Forgot Password" on the login page and follow the emailed reset link.

Yes. Team access is available on Pro and above, with shared credits and collaboration features depending on plan.

Billing is managed in your account settings. If you need help with invoices or plan changes, contact support.

Yes. Support is available via email and the on-site AI chatbot. Higher tiers may include faster response depending on plan.

Your generated images remain available in your account while your account is active.

Contact support to request account deletion. We'll confirm your request and remove your account data according to our internal processes and legal obligations.